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住宅小区的物业管理：机遇与问题

Property Management in Residential Communities: Opportunities and Problems

Frontiers of Management / 2020,2(3): 111-115 / 2020-06-08 2005 3121

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• Authors: 肖祝融¹* 李宝瑜² 周冬冬³
• Information:

  1．中国人民解放军某部，北京；
  2．中国人民解放军 96901 部队，北京；
  3．中国人民解放军 63677 部队，洛阳

• Keywords:
  Residential area; Property management; Service quality
  住宅小区; 物业管理; 服务质量
• Abstract: In the process of urban construction in China, with the construction of a large number of residential quarters, in addition to the core elements such as the geographical location and construction quality of the residence itself, people are paying more and more attention to the quality of the community's property services. The level of property services has gradually become one of the important value factors of residential communities. How to improve the quality of property management services in residential communities has always been a question worthy of discussion. Property management belongs to the service industry. For China, the service industry is still a relatively weak link. Mature property management has a large market space and development space in the vast real estate market economy. It is a challenge and an opportunity for domestic property management companies. 中国城市建设进程中伴随着大量的住宅小区建设，除了住宅本身的地 理位置、建设质量等核心要素外，人们越来越注重小区的物业服务质量。物业 服务水平逐渐成为住宅小区的重要价值因素之一，如何提升住宅小区物业管理 服务质量一直是值得探讨的问题。物业管理属于服务行业，对于我国来说，服 务业仍然是比较薄弱的环节。成熟的物业管理在广大的房地产市场经济里拥有 很大的市场空间及发展空间，对于国内物业管理公司来说，是挑战，更是机遇。
• DOI: https://doi.org/10.35534/fm.0203011
• Cite: 肖祝融，李宝瑜，周冬冬．住宅小区的物业管理：机遇与问题［J］．管理前沿，2020，2（3）：111-115．
  https://doi.org/10.35534/fm.0203011