国际中文开源期刊平台

民航院校心理委员胜任力影响因素与提升路径探究

Influencing Factors and Improvement Paths for Competence of Psychological Monitors in Civil Aviation Colleges

中国心理学前沿 / 2024,6(11)：2115-2119 / 2024-11-28 35 22

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• 作者： 于晋¹      梁志星²      乔姗姗¹      陶雨婧¹      杨宇华¹     
• 单位：

  1．中国民航大学心理素质发展中心，天津；
  2．中国民航大学教务处，天津

• 关键词： 心理委员；胜任力；影响因素
• Psychological monitors; Competency; Influencing factors
• 摘要： 目的：心理委员队伍是心理危机“四级”预警防控体系中的重要组成部分，为探究心理委员胜任力现状、影响因素及其胜任力提升路径，以期建立健全心理委员制度，提高心理委员胜任力，搭建心理委员发展平台，助力心理健康教育工作。方法：采用高校心理委员胜任特征问卷、霍德盖茨倾听能力测验量表、特质积极共情量表对412名高校心理委员进行调查。结果：（1）心理委员的倾听能力在任职形式、任职时长上存在显著差异；共情能力在性别、年级和任职形式上存在显著差异；胜任力水平在年级和任职形式上存在显著差异；（2）心理委员胜任力、倾听、共情之间呈显著正相关，且任职形式、倾听和共情能力对心理委员胜任力起到有效促进作用。结论：心理委员应秉持“助人自助”理念，掌握心理健康基本知识和心理辅导服务知识，提高心理问题识别能力、心理辅导基本能力、自我心理调适能力、活动组织管理能力、人际交往沟通能力和获取社会资源能力。一是前置心理委员遴选工作，严格选拔机制。二是加大心理委员培训力度，增强培训实效。三是明确心理委员工作职责，制定心理委员激励办法。
• Objective: The psychological monitors team is an important part in the “four-level” early warning and prevention system for psychological crises. To explore the current situation of psychological monitors’ competence, influencing factors, and the paths for enhancing their competence, with the aim of improving the psychological monitors system, enhancing the competence of psychological monitors, and building a development platform for psychological monitors to support mental health education work. Method: A survey was conducted using Hodgetts Listening Performance Scale, Dispositional Positive Empathy Scale and Competency Questionnaire for Psychological Monitors in College on 412 college psychological monitors. Results: (1) There are significant differences in listening performance among psychological monitors regarding their form of appointment and length of service; empathy performance significantly differs by gender, grade, and form of appointment; competence levels significantly differ by grade and form of appointment. (2) There is a significant positive correlation between psychological monitors’ competence, listening and empathy. The form of appointment, listening, and empathy performance effectively promote psychological monitors’ competence. Conclusion: Psychological monitors should uphold the concept of “helping others by helping themselves,” master basic knowledge of mental health and psychological counseling services, and improve their abilities to identify psychological issues, provide basic psychological counseling, self-psychological adjustment, organize and manage activities, communicate in interpersonal interactions, and access social resources. First, the preliminary selection work for psychological monitors is carried out, with a strict selection mechanism. Second, the training efforts for psychological monitors are increased to enhance the effectiveness of the training. Third, the responsibilities of psychological monitors are clarified, and methods for incentivizing psychological monitors are established.
• DOI： https://doi.org/10.35534/pc.0611235
• 引用： 于晋，梁志星，乔姗姗，等．民航院校心理委员胜任力影响因素与提升路径探究［J］．中国心理学前沿，2024，6（11）：2115-2119．