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大学生品格优势、公共服务动机与志愿行为关系的纵向调查研究

A Longitudinal Study on the Relationships among College Students’ Character Strengths, Public Service Motivation and Voluntary Behavior

Education Study / 2021,3(1): 106-116 / 2021-01-25 853 713

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• Authors: 徐杰¹      朱世方²      邓旭³      余璇²*     
• Information:

  1．南宁师范大学职业技术教育学院，南宁；
  2．重庆工商大学工商管理学院，重庆；
  3．重庆城市管理职业学院，重庆

• Keywords: Character strengths; Public service motivation; Voluntary behavior 品格优势；公共服务动机；志愿行为
• Abstract: In recent years, with more and more large-scale events and summits being held in China, the demand for volunteers is increasing, and the public service motivation under the background of “unpaid and voluntary” is gradually attached great importance, which is of great significance to the research of public management. Many scholars at home and abroad have studied the influencing factors of public service motivation from the perspective of demography, but few studies involve the effect of positive personality traits on public service motivation. Therefore, this paper mainly studies the influence of character strengths, a positive personality trait, on public service motivation, as well as the role of public service motivation on voluntary behavior, and analyzes the mediating effect of public service motivation in the above-mentioned relationship. 302 college students were investigated with the Chinese Virtues Questionnaire (CVQ), Public Service Motivation Scale and Voluntary Behavior Scale in the longitudinal study. The valid data were processed and analyzed by SPSS19.0. The results show that: (1) Relationship, vitality and conscientiousness have significant positive effects on public service motivation. (2) Relationship and conscientiousness have significant positive impacts on voluntary behavior. (3) College students’ public service motivation plays the mediating effect between relationship, conscientiousness and voluntary behavior. 近年，随着越来越多的大型赛事、峰会陆续在中国举办，对志愿者的需求量日益增加，“不计报酬且自愿”背景下的公共服务动机逐渐受到高度重视，这对研究公共管理领域具有重要意义。国内外已有不少学者从人口统计学变量研究公共服务动机的影响因素，但鲜有研究涉及积极人格特质对公共服务动机的影响。本文着重研究品格优势这一积极人格特质对公共服务动机的影响，公共服务动机对志愿行为的作用，以及公共服务动机在上述关系中的中介效应。采用中文长处问卷、公共服务动机量表和志愿行为量表对 302 名大学生进行纵向的问卷调查，运用 SPSS19.0 软件处理和分析有效数据。研究结果显示：（1）亲和力优势、生命力优势、意志力优势对公共服务动机有显著正向影响。（2）亲和力优势、意志力优势对志愿行为有显著正向影响。（3）大学生公共服务动机在亲和力优势、意志力优势与志愿行为之间具有中介作用。
• DOI: https://doi.org/10.35534/es.0301017
• Cite: 徐杰，朱世方，邓旭，等．大学生品格优势、公共服务动机与志愿行为关系的纵向调查研究［J］．教育研讨， 2021，3（1）：106-116．